[ Repairs & Technical Advice ]
Fixed by the people who sell it.
An in-house workshop with real test benches, and technical advice from staff who rig, mix and operate every week, before you buy and long after.
Technical consultation
Patrick Murray, Senior Repair Technician
With 35+ years of hands-on electronic repair experience, Patrick leads our fault-finding and component-level work, deeper diagnostics, soldering, component replacement and custom electronic builds that other workshops turn away.
Before you buy
Tell us the room, the use case and the budget. We'll spec the right system, not the most expensive one, and tell you honestly when the cheaper option is the better one. Call, WhatsApp or visit the showroom.
After the install
Operator training, system health checks, firmware updates and reconfiguration as your needs change. If we installed it, we stand behind it; if someone else did, we'll still sort it out.
Book a repair
Book below to get a reference number, then bring the unit in or arrange a courier. We assess, send you a quote, and only proceed on your approval, quotes under R1 000 on qualifying items can be auto-approved for faster turnaround.
Assessment fees
| Category | Typical items | Fee |
|---|---|---|
| Small | Headphones, small speakers | R150 – R250 |
| Medium | Speakers, amplifiers, effects lights, keyboards | R350 – R500 |
| Large | Large mixers, complex items | R500 – R800 |
Completed repairs carry a 3-month warranty. Please collect within 30 days of notification, storage of R50/day applies thereafter. Bring the unit with its power supply, remotes, wireless packs, cables and any serial/invoice references.
Check a repair status
Online status tracking is coming soon. For now, quote your reference number on WhatsApp or call (021) 905 8044 for an instant update.
Frequently asked questions
Still stuck? Call (021) 905 8044, email info@nxtleveltech.co.za or WhatsApp us.